Privacy policy

PRIVACY POLICY OF THE WEBSITE WWW.VIKTOR-KOFLER.IT

Kofler Viktor & Andreas OHG explains on this page how it processes the data of users who visit its website and how the cookies installed on this website function.

This privacy policy is issued in accordance with Art. 13 GDPR 2016/679 (General Data Protection Regulation, European regulation on the protection of natural persons), the guidelines of the Data Protection Authority of June 10, 2021, the Opinion 5/2020 of the EDSA regarding consent, the judgment of the ECJ C-673/17 of October 1, 2019, the general resolution of the Data Protection Authority concerning cookies No. 229 of May 8, 2014, the "Working Document 02/2013 providing guidance on obtaining consent for cookies", the Opinion of the Article 29 Working Party No. 4/2012 "On Cookie Consent Exemption", Directive 2002/58/EC and Recommendation No. 2/2001 of the Working Party pursuant to Art. 29.

The following information applies exclusively to the website www.viktor-kofler.it. The data controller is not liable for data and cookies inserted or installed by third-party websites that may be consulted via links. 

The data controller is Kofler Viktor & Andreas OHG, with its registered office at Boznerstraße 78/2, 39011 Lana (BZ). To exercise the rights provided for by law and listed above, you can contact the data controller at its registered office or by phone at 0473 / 562 492 or in writing at the address info@viktor-kofler.it.

Kofler Viktor & Andreas OHG processes the data entered by the user for the following purposes:

The provision of data for this purpose is mandatory and the legal basis is the fulfillment of a legal obligation to which the data controller is subject, as provided for in Art. 6(1)(c) GDPR. User consent is not required for processing for this purpose. The processed data will be retained for the period provided for by the relevant regulation. 

This type of processing does not allow the identification of the user and is solely for the purpose of verifying the effectiveness of web marketing campaigns or checking the correct functioning of the site by monitoring access frequency. The processing of aggregated or anonymous data that does not allow user identification is not covered by data protection law and therefore does not require consent for its processing. 

Providing the requested data is necessary to process your request. The legal basis for processing is, pursuant to Art. 6(1)(b) GDPR, the performance of a contract to which the data subject is party or the performance of pre-contractual measures at the request of the data subject, as well as, pursuant to Art. 6(1)(f), processing for the purposes of the legitimate interests pursued by the controller or by a third party. The data processed based on your request will be retained for a period of 1 year.

Your data will be processed electronically, although potential processing in paper form is not excluded. Automated decision-making processes are not used for processing your personal data. Data collected via cookies will be stored for the periods defined by each cookie. When profiling cookies are used by the website, reference is made to the specific section for a description of their functionality.

To ensure the functionality of our site and the proper provision of content, we may use the services of third parties. These include, for example, IT service providers, hosting service providers, telecommunications companies. Furthermore, to ensure the provision of the service you request, such as the purchase of goods, we may use the services of other providers (delivery services, etc.). The legal basis for the transfer is the performance of a contract to which the data subject is party or the performance of pre-contractual measures at the request of the data subject. In any case, only the data that is essential for the performance of the respective service will be transferred. If the transfer of anonymized data proves sufficient, only that data will be transferred. Your personal data will not be disseminated without your express consent. 

Regarding the use of third-party cookies, please refer to the relevant section at the end of this document. 

The data you transmit will not be transferred to third countries or international organizations outside the European Union. Google cookies (e.g., Analytics) may lead to the transfer of users' personal data to the United States: this transfer is based on the existence of an adequacy decision (Data Privacy Framework). The homepage is hosted within the European Union. 

You have the right to request access to your data, its rectification, supplementation, or erasure at any time, and to object to or request the restriction of its processing for legitimate reasons. You are also entitled to request the transfer of the relevant data to another controller. We will respond to your request in writing within 30 days. You may withdraw the consents you have given on this website at any time. For this purpose, the contact addresses contained in this Privacy Policy are available to you. You also have the option to lodge a complaint with the state supervisory authority if you believe that your data has been processed unlawfully.

This website implicitly collects some personal data of users who access it through the use of internet communication protocols for its normal operation, such as IP addresses, domain names of the computers used by users to access the website, MAC addresses assigned by network card manufacturers, Wi-Fi, etc. This information is not collected to identify users, which could, however, be the case through links and also through processing cross-referenced with third-party data. From this data, statistical information about the use of the website and its functioning, as well as further information in case of computer crimes, will be obtained. 

Cookies are small text files that websites visited by the user place on their terminal device. These data sets are transmitted back to the website that placed them when the user visits again. If the user also receives cookies from other websites or web servers while browsing the website, these are referred to as third-party cookies.

Cookies are placed for various reasons. These include the possibility of performing IT authentications, monitoring navigation sessions, and selecting language.

The cookies placed directly by Kofler Viktor & Andreas OHG are "first-party cookies". Conversely, cookies placed and collected by a website other than the one the user is navigating are referred to as "third-party cookies". 

Third-party cookies include social buttons (or social plug-ins) that allow the website to interact with the most popular social media such as Facebook, Instagram, LinkedIn, Twitter, etc., or Google Analytics cookies and those necessary to implement YouTube frames, etc. Regarding third-party cookies, the third parties to whom these cookies refer are responsible for providing the privacy notice and information on the management of the data collected.

Technical cookies are usually installed directly by the website operator and enable communication between the website and the user. These can be navigation or session cookies, which ensure normal navigation and use of the website. They are also called "essential cookies". These are generally stored for the duration of the navigation on the website. 

Since these cookies are essential for the functioning of the website, prior consent is not required for their placement on the user's terminal device. 

These are cookies that allow for enhanced functionalities and personalization for the user, remembering preferences expressed by the user during previous visits to the website or changes made by the user during previous visits to personalize the website. This category includes, for example, cookies that allow the user to select the language or save products added to the shopping cart. 

These cookies are also called "performance cookies" or "analytical cookies" and allow analysis of how the user uses the website to improve the navigation experience and solve navigation-related problems. 

 Thanks to these cookies, it is possible, for example, to count website visits and traffic sources or to identify the most viewed pages.

They are also called "advertising cookies" and are used to record a user's preferences and to present advertising messages based on the insights gained.

In accordance with the resolution of the Data Protection Authority of May 8, 2014, and the "Guidelines on the use of cookies and other tracking tools", when using cookies that are not technical cookies, a banner (so-called short notice) must be displayed upon the user's first access to the website, summarizing how the website handles cookies. The banner must refer to the detailed privacy policy and include the option to consent to the placement of cookies, including through their selective selection. 

Kofler Viktor & Andreas OHG has implemented the aforementioned banner. Furthermore, a special cookie has been provided that stores the user's choice regarding the installation of cookies for a period of 365 days: this means that after giving their consent, the user will only see the banner once. If they wish to change their choice at a later time, they must do so via the link to manage cookies.

SMS

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SMS section for your privacy policy SMS marketing and cart abandonment The website of Kofler Viktor & Andreas O.H.G. uses cookies to record which items you have placed in your shopping cart or if you have abandoned your cart. Based on this information, it is determined when you will be reminded via SMS about your shopping cart. Your phone number will be used exclusively for the purpose of sending cart abandonment reminders and other SMS messages explicitly requested by you. We store your phone number along with your opt-in status and the time of your consent in our secure database.

 

Handling of Your Data

The phone numbers we collect will not be used for any purpose other than those expressly authorized by you. Any change in the purposes of use will be communicated to you and will require your renewed consent.

Data Transfer

Although we may transfer personal data to service providers and business partners in certain cases, this data transfer excludes the sender's text message data for opt-in and consent. This information will not be shared with third parties. For the technical processing of SMS dispatch, we work with specialized service providers who act as data processors in accordance with Art. 28 GDPR.

Location-Based Services

Should we offer location-based SMS services, we will only collect your location with your express consent. This location data will be used exclusively to send you relevant, location-based offers via SMS. Your location data will not be stored for longer than necessary for the stated purpose and will not be combined with other data sets that would allow your identification.

Your Rights

You can revoke your consent to receive SMS messages at any time by replying "STOP" to the number from which you received the message, or by contacting us at [insert contact details]. After your revocation, we will remove your phone number from our SMS marketing list.

Data Security

We employ technical and organizational measures to protect your phone number and other personal data from unauthorized access. These measures are regularly reviewed and updated to the current state of the art.